I came across this YouTube video with an intriguing title - “The Restaurant of Mistaken Orders”. Having recently read a lot about hospitality this piqued my interest.
In the Simon Sinek interview with Leland Melvin they talk about giving a second chance to an employee and how they can sometimes turn out to be the best employee.
Many years ago when I ran an engineering team for a consultancy we would get calls almost every day from recruitment agencies trying to pitch their services to us.