Going above and beyond
What does going above and beyond look like?
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Read more ...What is the difference between service and hospitality?
Read more ...A recent stay at a hotel got me thinking about what defines a good hotel?
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I recently stayed at a hotel and a small sticker in the bathroom caught my attention.
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When I am working I like to have music in the background to help me focus. I find, like a lot of people, that it needs to be music without lyrics most of the time.
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